Title :
Research on the equipment acquisition information service management based on ITIL
Author :
Xu Pengwen ; Wu Yanmei ; Li Ziran
Author_Institution :
Dept. of Equip. Acquisition, Acad. of Equip. Command & Technol., Beijing, China
Abstract :
According to the existed problems of IT infrastructure and applications in equipment acquisition, this paper describes the concept of equipment acquisition information management by using ITIL service management ideology, and provides the corresponding framework of the information service management system.
Keywords :
information management; information services; ITIL service management; equipment acquisition information service management; information technology infrastructure library; Analytical models; Availability; Business; Data models; Information services; Process control; Security; ITIL; equipment acquisition; information service;
Conference_Titel :
Information Technology and Artificial Intelligence Conference (ITAIC), 2011 6th IEEE Joint International
Conference_Location :
Chongqing
Print_ISBN :
978-1-4244-8622-9
DOI :
10.1109/ITAIC.2011.6030334
