• DocumentCode
    3452230
  • Title

    An Empirical Examination of Access Flexibility Fit, Trust and Performance Between Supplier and Distributor

  • Author

    Song, Hua ; Yu, Kangkang ; Chatterjee, Samir Ranjan

  • Author_Institution
    Sch. of Bus., Renmin Univ. of China, Beijing
  • fYear
    2008
  • fDate
    12-14 Oct. 2008
  • Firstpage
    1
  • Lastpage
    8
  • Abstract
    More thoroughly understanding how interorganizational value can be created by relationship and bilateral behaviors is critical for supply chain management. Based primarily on partnership and supplemented by the channel view, this study investigates how interorganizational access flexibility fit can create relational quality (i.e., trust) and distribution performance in the supply chain context by using dyed data. The findings show that good coalignments between actual and expected flexibility (flexibility lit) have a greater influence on trust between suppliers and distributors, furthermore, flexibility fit directly takes effect on distribution performance by mediating by trust.
  • Keywords
    customer relationship management; organisational aspects; supply chain management; access flexibility; distributor; dyed data; interorganizational value; supplier; supply chain management; Aggregates; Australia; Feedback loop; Manufacturing systems; Mediation; Performance analysis; Supply chain management; Supply chains; Technology management; Testing;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Wireless Communications, Networking and Mobile Computing, 2008. WiCOM '08. 4th International Conference on
  • Conference_Location
    Dalian
  • Print_ISBN
    978-1-4244-2107-7
  • Electronic_ISBN
    978-1-4244-2108-4
  • Type

    conf

  • DOI
    10.1109/WiCom.2008.1486
  • Filename
    4679394