DocumentCode
3454558
Title
Analysis Framework Study of Relationship Value: Theory Foundation, Antecedent and Model
Author
Chen Xu ; Li Xiangyang
Author_Institution
Sch. of Manage., Heilongjiang Univ. of Chinese Med., Harbin
fYear
2008
fDate
12-14 Oct. 2008
Firstpage
1
Lastpage
4
Abstract
Business relationship between firms is an increasingly common way for firms to find and maintain competitive advantage. A partnership occurs through extensive social, economic, service, and technical ties over time, but requires mutual commitment, trust, and common goals, as well as communication and cooperation. "Relationship value", as a new concept origin from "relationship marketing perspective", is becoming popular in business partnership research. The value of a business relationship is clearly a multidimensional concept that goes beyond the prices, quality, tradeoff prevalent in consumer research. According to analysis of relationship origin and its theory foundation, this paper proposed an analysis model of relationship value in which a three-dimensional coordinate system is constructed to express relationship value based on relationship quality, structure and degree.
Keywords
market research; organisational aspects; business partnership research; business relationship; relationship marketing perspective; relationship value; Collaboration; Companies; Costs; Economic forecasting; Environmental economics; Heart; Industrial relations; Multidimensional systems; Power generation economics; Technology management;
fLanguage
English
Publisher
ieee
Conference_Titel
Wireless Communications, Networking and Mobile Computing, 2008. WiCOM '08. 4th International Conference on
Conference_Location
Dalian
Print_ISBN
978-1-4244-2107-7
Electronic_ISBN
978-1-4244-2108-4
Type
conf
DOI
10.1109/WiCom.2008.1598
Filename
4679506
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