Post-Trauma Mobile Service: A Case Study of Psychological Counseling Service with Mobile Internet Technology

Author

Zhang, Fan ; Ji, Yang ; Zhang, Kui ; Zhu, ZhuoHong ; Wang, Hao ; Liu, Ning

Author_Institution

Beijing Univ. of Posts & Telecommun., Beijing, China

fYear

2009

fDate

June 30 2009-July 2 2009

Firstpage

1140

Lastpage

1144

Abstract

The 5.12 Wenchuan earthquakes has not only caused great loss of lives and properties of people in disastrous area, but also has brought profound psychological trauma to the victims. A post-trauma mobile service (PTMS) is developed and implemented in Sichuan province which combines the psychological counseling knowledge and mobile Internet technology. The PTMS service creates a new mode for long distance psychological counseling service. Psychologists and consultants can arrange psychological test and deliver guidance to the victims in Sichuan whenever and wherever they want. Field test result shows that this PTMS service platform and service mode can significantly reduce the cost and improve the effectiveness of psychological counseling service in stricken area.

Keywords

Internet; disasters; mobile computing; psychology; 5.12 Wenchuan earthquake; mobile Internet technology; post-trauma mobile service; psychological counseling service; psychological trauma; Employee welfare; Psychology; Web and internet services; Post-Trauma Mobile Service; Wenchuan Earthquakes; mobile internet; psychological counselling service;

fLanguage

English

Publisher

ieee

Conference_Titel

New Trends in Information and Service Science, 2009. NISS '09. International Conference on

Conference_Location

Beijing

Print_ISBN

978-0-7695-3687-3

Type

conf

DOI

10.1109/NISS.2009.262

Filename

5260427