Title :
Post-Trauma Mobile Service: A Case Study of Psychological Counseling Service with Mobile Internet Technology
Author :
Zhang, Fan ; Ji, Yang ; Zhang, Kui ; Zhu, ZhuoHong ; Wang, Hao ; Liu, Ning
Author_Institution :
Beijing Univ. of Posts & Telecommun., Beijing, China
fDate :
June 30 2009-July 2 2009
Abstract :
The 5.12 Wenchuan earthquakes has not only caused great loss of lives and properties of people in disastrous area, but also has brought profound psychological trauma to the victims. A post-trauma mobile service (PTMS) is developed and implemented in Sichuan province which combines the psychological counseling knowledge and mobile Internet technology. The PTMS service creates a new mode for long distance psychological counseling service. Psychologists and consultants can arrange psychological test and deliver guidance to the victims in Sichuan whenever and wherever they want. Field test result shows that this PTMS service platform and service mode can significantly reduce the cost and improve the effectiveness of psychological counseling service in stricken area.
Keywords :
Internet; disasters; mobile computing; psychology; 5.12 Wenchuan earthquake; mobile Internet technology; post-trauma mobile service; psychological counseling service; psychological trauma; Employee welfare; Psychology; Web and internet services; Post-Trauma Mobile Service; Wenchuan Earthquakes; mobile internet; psychological counselling service;
Conference_Titel :
New Trends in Information and Service Science, 2009. NISS '09. International Conference on
Conference_Location :
Beijing
Print_ISBN :
978-0-7695-3687-3
DOI :
10.1109/NISS.2009.262
