Pervasive emotion computing: Conceptualization and implementation on emotion-aware digital movie guide service

Computer systems are increasingly capable of reading and responding to human emotions. And these systems can be programmed to give appropriate and timely responses to emotions. Such systems can provide supportive feedback, to help people deal with negative emotions, or reinforce positive feelings. These services can be facilitated through mobile services, such as instant text or video messaging, in the context of pervasive computing. This paper examines mobile services-enabled emotion harmonization as a new aspect of pervasive emotion computing (PEC). It explores pervasive emotion computing, an emotion harmonization model and a PEACE metamodel for recognizing emotion. The paper shows how a combination of conversation analysis techniques produces an emotion-aware digital movie guidance service (EDMG) as a prototype for approaching PEC. The results show that EDMG service can enhance personal viewing experiences through interaction with emotion-aware systems.