Inquiry on usability of two software process modeling systems using ISO/IEC 9241

Author

Kerzazi, Noureddine ; Lavallee, Mathieu

Author_Institution

Dept. of Comput. & Software Eng., Ecole Polytech. de Montreal, Montreal, QC, Canada

fYear

2011

fDate

8-11 May 2011

Abstract

One of the most common limitations of software is poor usability. Usability refers to the effectiveness, efficiency, and satisfaction with which users achieve their particular goals in a particular context. This paper reports an experiment which evaluates the usability factors between two software process modeling systems, EPF-Composer and DSL4SPM. Based on the standard ISO/IEC 9241, a method has been designed for both subjective and objective evaluation of systems´ usability. The method allows gathering the metrics that make up the usability scale. Our experiment, involving 14 teams, provides insights on how to enhance the design of software products. The results shows that a combination of objective and subjective evaluations provide a more complete view of usability.

Keywords

software process improvement; software reusability; EPF-Composer; ISO/IEC 9241 standard; software process modeling systems; software products; software usability; Context; IEC standards; ISO standards; Measurement; Reliability; Usability; ISO/IEC 9241; SPEM; Software Process Modeling; Usability;

fLanguage

English

Publisher

ieee

Conference_Titel

Electrical and Computer Engineering (CCECE), 2011 24th Canadian Conference on

Conference_Location

Niagara Falls, ON

ISSN

0840-7789

Print_ISBN

978-1-4244-9788-1

Electronic_ISBN

0840-7789

Type

conf

DOI

10.1109/CCECE.2011.6030560

Filename

6030560