A Media Usage Comparison of Office Workers in IT and Consulting Companies Between China and Japan

Author

Gu, Rui ; Wang, Jian-jun ; Yang, De-li

Author_Institution

Sch. of Manage., Dalian Univ. of Technol., Dalian

fYear

2008

fDate

12-14 Oct. 2008

Firstpage

1

Lastpage

5

Abstract

Communication is important for successful services, and media selection is the key for communication. However nearly all previous research focused on qualified researches. In this research, quantified analyses on media selection in IT and consulting companies are made using media fitness framework (MFF). Moreover, selections from China and Japan were compared. FTF and email are found to be two of the most important communication media in office works. Furthermore, the selection of email is found to be the most similar one between China and Japan among all candidate media. Detailed differences and implication of these differences are discussed.

Keywords

electronic mail; multimedia communication; China; FTF; IT; Japan; communication media; consulting companies; email selection; media fitness framework; media selection; media usage comparison; office workers; Communication effectiveness; Communication system control; Communications technology; Companies; Data analysis; Decision making; Technology management; Telephony; Testing; Uncertainty;

fLanguage

English

Publisher

ieee

Conference_Titel

Wireless Communications, Networking and Mobile Computing, 2008. WiCOM '08. 4th International Conference on

Conference_Location

Dalian

Print_ISBN

978-1-4244-2107-7

Electronic_ISBN

978-1-4244-2108-4

Type

conf

DOI

10.1109/WiCom.2008.1963

Filename

4680152