• DocumentCode
    3465499
  • Title

    An Empirical Study of the Relationship Between Knowledge Sharing in Virtual Communities and Consumers Brand Switching Intention

  • Author

    Chang Ya-ping ; Zhu Dong-hong

  • Author_Institution
    Coll. of Econ. & Manage., Wuhan Univ. of Sci. & Eng., Wuhan
  • fYear
    2008
  • fDate
    12-14 Oct. 2008
  • Firstpage
    1
  • Lastpage
    4
  • Abstract
    This paper is designed to explore the relationship between knowledge sharing in virtual communities and consumers brand switching intention by empirical methods. The results show: brand use experience has no noticeable impact on consumers brand switching intention in virtual community environment; the degree of sharing through expectation, perceived product quality, perceived value and brand reputation affect consumers brand switching intention; the contents of sharing has no noticeable impact on the consumers brand switching intention.
  • Keywords
    consumer behaviour; groupware; knowledge management; brand reputation affect; consumer brand switching intention; empirical method; knowledge sharing behavior; perceived value; product quality; virtual community; Design engineering; Educational institutions; Engineering management; Environmental economics; Frequency; Knowledge engineering; Knowledge management; Paper technology; Switches; Technology management;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Wireless Communications, Networking and Mobile Computing, 2008. WiCOM '08. 4th International Conference on
  • Conference_Location
    Dalian
  • Print_ISBN
    978-1-4244-2107-7
  • Electronic_ISBN
    978-1-4244-2108-4
  • Type

    conf

  • DOI
    10.1109/WiCom.2008.2219
  • Filename
    4680408