DocumentCode
3465499
Title
An Empirical Study of the Relationship Between Knowledge Sharing in Virtual Communities and Consumers Brand Switching Intention
Author
Chang Ya-ping ; Zhu Dong-hong
Author_Institution
Coll. of Econ. & Manage., Wuhan Univ. of Sci. & Eng., Wuhan
fYear
2008
fDate
12-14 Oct. 2008
Firstpage
1
Lastpage
4
Abstract
This paper is designed to explore the relationship between knowledge sharing in virtual communities and consumers brand switching intention by empirical methods. The results show: brand use experience has no noticeable impact on consumers brand switching intention in virtual community environment; the degree of sharing through expectation, perceived product quality, perceived value and brand reputation affect consumers brand switching intention; the contents of sharing has no noticeable impact on the consumers brand switching intention.
Keywords
consumer behaviour; groupware; knowledge management; brand reputation affect; consumer brand switching intention; empirical method; knowledge sharing behavior; perceived value; product quality; virtual community; Design engineering; Educational institutions; Engineering management; Environmental economics; Frequency; Knowledge engineering; Knowledge management; Paper technology; Switches; Technology management;
fLanguage
English
Publisher
ieee
Conference_Titel
Wireless Communications, Networking and Mobile Computing, 2008. WiCOM '08. 4th International Conference on
Conference_Location
Dalian
Print_ISBN
978-1-4244-2107-7
Electronic_ISBN
978-1-4244-2108-4
Type
conf
DOI
10.1109/WiCom.2008.2219
Filename
4680408
Link To Document