Title :
An intelligent customer-controlled switching system
Author :
Maeda, Jun ; Kim, Moo Wan ; Ito, Naoto ; Ide, Toshihiro
Author_Institution :
Fujitsu Lab., Kawasaki, Japan
fDate :
28 Nov-1 Dec 1988
Abstract :
Proposes an intelligent customer-controlled private switching system using knowledge processing. Knowledge processing is used to enhance the user-support function, because it can treat the semantics of customer data. The authors present the basic system concepts and outline the experimental model
Keywords :
electronic switching systems; intelligent networks; knowledge based systems; telecommunication services; customer data; intelligent customer-controlled switching system; intelligent networks; knowledge processing; private switching system; semantics; telecommunication services; Automatic control; Computer displays; Control systems; Information retrieval; Intelligent systems; Power system reliability; Switching systems; Telecommunication network reliability; Telephony; Voice mail;
Conference_Titel :
Global Telecommunications Conference, 1988, and Exhibition. 'Communications for the Information Age.' Conference Record, GLOBECOM '88., IEEE
Conference_Location :
Hollywood, FL
DOI :
10.1109/GLOCOM.1988.26074
