DocumentCode
3467542
Title
Sponsor or Donation: The Effect Factors of Corporate Reputation
Author
Wang Tao ; Zhu Fan ; Yang Lihua
Author_Institution
Marketing Dept., Wuhan Univ., Wuhan
fYear
2008
fDate
12-14 Oct. 2008
Abstract
Corporate reputation is an important intangible asset of a company in the fierce competitive market. Many companies improve their good image and build reputation through a series of charitable activities and other kinds of pro-social behavior. However, some researchers question whether philanthropic activities always lead to better business because the public often perceive it as a self-interested behavior, which can backfire the corporate image. Based on an attribution theory, this study tries to examine the different effect of two types of company charitable donation (conditional/ unconditional) on reputation. The results suggest that people perceive the motivation of corporate pro-social behavior differently, and the difference of the motive attribution lead to different effect of the two types of philanthropic activities, in which the effect of charitable donation on reputation stronger than that of sponsor on reputation.
Keywords
corporate social responsibility; customer relationship management; organisational aspects; attribution theory; company charitable donation; corporate pro-social behavior; corporate reputation; philanthropic activities;
fLanguage
English
Publisher
ieee
Conference_Titel
Wireless Communications, Networking and Mobile Computing, 2008. WiCOM '08. 4th International Conference on
Conference_Location
Dalian
Print_ISBN
978-1-4244-2107-7
Type
conf
DOI
10.1109/WiCom.2008.2335
Filename
4680524
Link To Document