DocumentCode
3473736
Title
The certificate of ISO 9001 toward improving the quality of small/medium industries in Iran
Author
Horri, M.S. ; Kaveh, Anthony
Author_Institution
Dept. of Manage., Islamic Azad Univ., Arak, Iran
fYear
2011
fDate
14-17 Sept. 2011
Firstpage
465
Lastpage
468
Abstract
Nowadays the usage of modern techniques of management has become an important necessity for economical and industrial units. Quality management as the most important and comprehensive method can assist the systems in providing products and services with better quality and fewer expenses. So as the result the necessity of standard application has become appeared so important by industries. Today the importance of the quality orientation and its position has been a dominated vision in most organizations and their communications. Quality management has been founded as a necessity toward the organization´s survive and its existance. There has been a significant growth for applying the quality management system because of auditing process and issuing its related certificates. This study is chasing to configure the benefits and advantages of ISO 9001 standard certificate and its important roles in the organization´s performance. In this study 120 small - medium enterprises (SMEs) in Isfahan have been selected as the society sample through the descriptive method. The data analysis declared that there is a positive significant relationship for applying the certificate of ISO 9001 and some factories as the organizational performance in organizations, organizational benefits, TQC.
Keywords
ISO standards; certification; organisational aspects; quality management; small-to-medium enterprises; ISO 9001 standard certificate; Iran; Isfahan; SME; auditing process; organization survival; organizational performance; quality improvement; quality management; small-to-medium industries; ISO standards; Industries; Metals; Personnel; Production; Quality control; Reliability; Standard; Total Quality Control;
fLanguage
English
Publisher
ieee
Conference_Titel
Quality and Reliability (ICQR), 2011 IEEE International Conference on
Conference_Location
Bangkok
Print_ISBN
978-1-4577-0626-4
Type
conf
DOI
10.1109/ICQR.2011.6031762
Filename
6031762
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