• DocumentCode
    3473736
  • Title

    The certificate of ISO 9001 toward improving the quality of small/medium industries in Iran

  • Author

    Horri, M.S. ; Kaveh, Anthony

  • Author_Institution
    Dept. of Manage., Islamic Azad Univ., Arak, Iran
  • fYear
    2011
  • fDate
    14-17 Sept. 2011
  • Firstpage
    465
  • Lastpage
    468
  • Abstract
    Nowadays the usage of modern techniques of management has become an important necessity for economical and industrial units. Quality management as the most important and comprehensive method can assist the systems in providing products and services with better quality and fewer expenses. So as the result the necessity of standard application has become appeared so important by industries. Today the importance of the quality orientation and its position has been a dominated vision in most organizations and their communications. Quality management has been founded as a necessity toward the organization´s survive and its existance. There has been a significant growth for applying the quality management system because of auditing process and issuing its related certificates. This study is chasing to configure the benefits and advantages of ISO 9001 standard certificate and its important roles in the organization´s performance. In this study 120 small - medium enterprises (SMEs) in Isfahan have been selected as the society sample through the descriptive method. The data analysis declared that there is a positive significant relationship for applying the certificate of ISO 9001 and some factories as the organizational performance in organizations, organizational benefits, TQC.
  • Keywords
    ISO standards; certification; organisational aspects; quality management; small-to-medium enterprises; ISO 9001 standard certificate; Iran; Isfahan; SME; auditing process; organization survival; organizational performance; quality improvement; quality management; small-to-medium industries; ISO standards; Industries; Metals; Personnel; Production; Quality control; Reliability; Standard; Total Quality Control;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Quality and Reliability (ICQR), 2011 IEEE International Conference on
  • Conference_Location
    Bangkok
  • Print_ISBN
    978-1-4577-0626-4
  • Type

    conf

  • DOI
    10.1109/ICQR.2011.6031762
  • Filename
    6031762