Title :
Expert I/F with planning recovery for erroneous interactions
Author :
Kusui, Dai ; Miyashita, Toshiaki
Author_Institution :
NEC Human Media Res. Lab., Nara, Japan
Abstract :
Proposes an effective interaction management method named “mutual interaction control”. We implemented the proposed method on a user interface development tool. The method builds a front-end interface that works between the user and back-end systems. This interface has interaction plans called “interaction flows” (I/F), which are like a flow chart. The user indicates his/her purpose to the interface, and the interface uses the plans and drives the back-end systems instead of the user to achieve the user´s purpose. A user can freely change topics and more than one topic can proceed in parallel. The interface can automatically change plans according to the user´s answer even if the user does not consciously change topics
Keywords :
errors; expert systems; flowcharting; interactive systems; planning (artificial intelligence); user interface management systems; user modelling; back-end systems; erroneous interactions; expert interaction flows; flow chart; front-end interface; interaction management method; interaction plans; mutual interaction control; plan changing; planning recovery; topic changing; user interface development tool; user purpose; Automatic control; Companies; Enterprise resource planning; Flowcharts; Humans; Internet telephony; Laboratories; National electric code; Search engines; User interfaces;
Conference_Titel :
Systems, Man, and Cybernetics, 1999. IEEE SMC '99 Conference Proceedings. 1999 IEEE International Conference on
Conference_Location :
Tokyo
Print_ISBN :
0-7803-5731-0
DOI :
10.1109/ICSMC.1999.812393