A Manager Framework of Supply Chain Operational Reference Model

It is very necessary for supply chain operational managers to adopt robust and practicable design and evaluation tools. Many researchers focused on high level strategic aspects of supply chain design whose results are usually generic guidelines for business executives rather than specific tools for operational managers. In this paper, a decision-based framework for supply chain operational managers is presented and can be used to select suppliers, and so on. The methodology combines the techniques of analytic hierarchy process and preemptive goal programming. The performance metrics based on supply chain operational reference model level I are incorporated into the proposed model as the decision criteria. Additionally, a set of performance metrics is developed to evaluate the overall supply chain effectiveness, allowing direct comparison of different supply chain designs for operational managers.