Title :
Taxonomies for automated question triage in digital reference
Author :
Pomerantz, Jeffrey ; Lankes, R. David
Author_Institution :
Syracuse University
Keywords :
Automation; Capacitive sensors; Humans; Information analysis; Information retrieval; Software libraries; Speech analysis; Taxonomy; Thesauri; Web and internet services;
Conference_Titel :
Digital Libraries, 2003. Proceedings. 2003 Joint Conference on
Print_ISBN :
0-7695-1939-3
DOI :
10.1109/JCDL.2003.1204850