Title :
Personalized service in CTI
Author :
Yun-feng, Duan ; Jun-de, Song
Author_Institution :
CTI R&D Centre, Beijing Univ. of Posts & Telecommun., China
Abstract :
This paper first introduces the concept of CTI, then puts forward the content of a "personalized service". Methods on how to support the personalized service are issued, and features of each method are compared in the paper. As an example, we explain a personalized service system that has already been completed in an intelligent network (IN) system.
Keywords :
computer telephony integration; intelligent networks; CTI; IN system; intelligent network; personalized service; Computer interfaces; Intelligent networks; Research and development; Signal processing; Standards organizations; Telecommunication computing; Telecommunication control; Telecommunication services; Telecommunication standards; Telephony;
Conference_Titel :
Communications, 1999. APCC/OECC '99. Fifth Asia-Pacific Conference on ... and Fourth Optoelectronics and Communications Conference
Conference_Location :
Beijing, China
Print_ISBN :
7-5635-0402-8
DOI :
10.1109/APCC.1999.820458
