An exploration of critical success factors for e-Governance project initiation: A preliminary framework

E-Governance (e-Gov) has generally been acclaimed as innovation that can provide an impetus for socio-economic development across the globe. As a result, developed and developing countries are continuously making efforts to implement e-Gov projects as they are proven to enhance good governance and improve the delivery of government services to the citizenry. Whereas developed countries such as the Republic of Korea, the United States of America, Singapore, and Denmark have successfully transformed their economies through e-Gov, the story is different for developing countries that have had many failed and unsuccessful e-Gov projects. This paper explores the peculiar critical success factors of e-Governance project initiation in the context of both developed and developing countries, with special emphasis on developing countries, and then proposes a preliminary framework for e-Gov project initiation based on investigated critical success factors. This preliminary framework forms the basis for the development of a framework for benchmarking the overall lifecycle of e-Gov projects in developing countries.