Title :
The trust relationship between users and intelligent support systems
Author :
Crocoll, William M. ; Ellis, Newton C. ; Simmons, Dick B.
Author_Institution :
U. S. Army Logistics Mmgement College
Abstract :
Concepts from social psychology, human factors, cognitive engineering, computer science, and industrial engineering are integrated to examine: the dynamics of trust between a user and an intelligent system; how trust impacts on the joint system performance; and how the interface impacts on trust.
Keywords :
Artificial intelligence; Energy management; Engineering management; Expert systems; Human factors; Intelligent systems; Machine intelligence; Problem-solving; System performance; Technology management;
Conference_Titel :
ISAI/IFIS 1996. Mexico-USA Collaboration in Intelligent Systems Technologies. Proceedings
Conference_Location :
IEEE
Print_ISBN :
968-29-9437-3
