Title :
Evaluation of reliability of distribution service
Author :
Wu, Jie ; Zhang, Xumei
Author_Institution :
Coll. of Econ. & Bus. Adm., Chongqing Univ., China
Abstract :
The reliability of a distribution service is defined, factors that may influence it are analyzed, an evaluation method is suggested based on the theory of Markov processes; and the reliability of distribution is obtained when the distribution center operates steadily. The evaluation method proposed in this paper is applied to a case study to provide some theoretical and empirical approvals for distribution centers that want to evaluate and improve reliability of the distribution service.
Keywords :
Markov processes; goods distribution; reliability theory; Markov process; distribution centers; distribution service; reliability evaluation; Assembly; Cost function; Educational institutions; Interference; Logistics; Markov processes; Principal component analysis; Reliability theory; Supply chains; Transportation;
Conference_Titel :
Services Systems and Services Management, 2005. Proceedings of ICSSSM '05. 2005 International Conference on
Print_ISBN :
0-7803-8971-9
DOI :
10.1109/ICSSSM.2005.1499489
