Title :
Probing the relationship between qualitative and quantitative performance measures for voice-enabled telecommunication services
Author :
Narayanan, Shrikanth ; Subramaniam, Mani ; Stern, Benjamin ; Hollister, Barbara ; Lin, Chih-mei
Author_Institution :
AT&T Labs., Florham Park, NJ, USA
Abstract :
The relationship between objective speech recognition performance measures and perceived performance is analyzed and modeled using data obtained from a voice-dialing service trial with 798 participants. The ability of these models for predicting user perception and overall demand for such voice-enabled services is discussed
Keywords :
speech recognition; telephony; voice communication; automatic speech recognition; objective speech recognition; overall demand; perceived performance; qualitative performance measure; quantitative performance measure; speech recognition performance; telephony services; user perception; voice-dialing service trial; voice-enabled telecommunication services; Automatic speech recognition; Context modeling; Particle measurements; Performance analysis; Predictive models; Prototypes; Speech analysis; Speech recognition; Telecommunication services; Telephony;
Conference_Titel :
Acoustics, Speech and Signal Processing, 1998. Proceedings of the 1998 IEEE International Conference on
Print_ISBN :
0-7803-4428-6
DOI :
10.1109/ICASSP.1998.679704
