Process view on the software contracting in the Internet business

The paper examines the software contracting process and its interaction with other business processes and especially with software processes in an Internet business environment. We start by studying the software company as clusters of different processes. The company processes are divided into management processes, business processes, and work processes. The software contracting process is part of the business processes. We study the influence of the contracting process over the software process and value building from the point of view of the business processes. As we introduce two generic contracting models, we also try to answer to the questions: Why do companies make contracts and what makes the contract process so interesting and worthwhile studying, especially in the new (mobile) Internet environment. Lastly we outline a new tentative contract process model based on our case material from an Internet software company and its contracting process