Title :
The stakeholders satisfaction about the using social networks in Jordanian hospitals for knowledge sharing
Author :
Bin Hj Hassan, Zainuddin ; Alhalhouli, Zaid T.
Author_Institution :
Coll. of Inf. Technol., Univ. Tenaga Nasional (UNITEN), Kajang, Malaysia
Abstract :
User Satisfaction is one of the most important factors studied by many researchers to develop effective application. This paper presents the user satisfaction evaluation of social networks named as Jordanian Medical Social Network (JMSN) which was designed for staff at Jordanian hospitals. This prototype was used and designed based on the enhanced TPB model of knowledge sharing behavior. A survey was conducted with the stakeholders in the Jordanian hospitals, to get their viewpoints about their satisfaction level on JMSN. Usability and User Experience (USE) questionnaires were distributed to 172 stakeholders who used the social networks. The results from the survey indicate that the prototype achieved higher degree of satisfaction among the stakeholders.
Keywords :
human computer interaction; medical information systems; social networking (online); JMSN; Jordanian Medical Social Network; Jordanian hospitals; knowledge sharing behavior; social networks; stakeholders satisfaction; usability and user experience questionnaires; Hospitals; Information technology; Knowledge engineering; Multimedia communication; Prototypes; Social network services; Usability; Interface design; JMSN; Jordanian hospitals; Knowledge Sharing Behaviour; Knowledge sharing; Social Networks; TPB; USE; Usability; Usability and User Experience; Visualize the behaviour factors;
Conference_Titel :
Information Technology and Multimedia (ICIMU), 2014 International Conference on
DOI :
10.1109/ICIMU.2014.7066623