DocumentCode
3583117
Title
Social interfaces: Tthe future of user assistance
Author
DeLoach, Scott
Volume
1
fYear
1998
Firstpage
31
Lastpage
32
Abstract
Microsoft Bob, Apple\´s Knowledge Navigator, "Clippie" the Microsoft Office Assistant, and 2001\´s HAL computer: four examples that offer very diferent insights into the potential of social interfaces. Social interfaces seem to ofler an incredible opportunity for online user assistance and may be the future of user assistance. However, creating successful social interfaces could require large-scale changes in how we work and who we are.
Keywords
Collaborative software; Computer interfaces; Documentation; Electronic mail; Industrial training; Large-scale systems; Navigation; Professional communication; Programming profession; Writing;
fLanguage
English
Publisher
ieee
Conference_Titel
Professional Communication Conference, 1998. IPCC 98. Proceedings. 1998 IEEE International
Print_ISBN
0-7803-4890-7
Type
conf
DOI
10.1109/IPCC.1998.726969
Filename
726969
Link To Document