Determining the most effective methods for intranet training

Summary form only given, as follows. Intranets and now Extranets have opened up new possibilities in providing training for staff and customers. There are many possibilities when determining what types of materials to develop such as HTML-based, interactive proprietary formats (e.g., Shockwave) or JAVA. Each of the formats have their pros and cons. This market session will address the possible formats one can use to eflectively provide one´s intranet-based training materials.