Title :
Centralized collaborative reputation model for B2C E-Commerce
Author :
Kiani, Muhammad Muneeb ; Raza, Arif ; Gill, Kanwal Daud
Author_Institution :
Dept. of Comput. Software Eng., Nat. Univ. of Sci. & Technol., Islamabad, Pakistan
Abstract :
B2C (Business to Consumer) E-Commerce is one of the most widely used models of E-Commerce. Like any other form of E-Commerce, trust plays vital role in success of any B2C E-Commerce website. E-Retailers use various trust building mechanisms and reputation systems to enhance users´ trust. However these mechanisms either lack in scope or are not designed to cope with specific needs of B2C E-Commerce. This paper proposes a centralized, integrated and collaborative model for B2C E-Commerce. The proposed model maintains reputation independently. Primary focus of this model is on product reputation, global reputation and trustworthiness of reputation data.
Keywords :
Web sites; consumer behaviour; electronic commerce; retail data processing; trusted computing; B2C e-commerce; Website; business to consumer e-commerce; centralized collaborative reputation model; e-retailers; global reputation; integrated model; product reputation; reputation data; trust building mechanisms; trust reputation systems; trustworthiness; users trust; Buildings; Business; Computational modeling; Media; Privacy; Seals; Standards;
Conference_Titel :
Multi-Topic Conference (INMIC), 2014 IEEE 17th International
Print_ISBN :
978-1-4799-5754-5
DOI :
10.1109/INMIC.2014.7097382