Title :
Application of Comprehensive Fuzzy Evaluation in Total Quality Management
Author :
Zuo Yongmei ; Qu Zhiming
Author_Institution :
Sch. of Civil Eng., Hebei Univ. of Eng., Handan, China
Abstract :
Based on the total quality evaluation system framework, fuzzy evaluation index system is put forward to consider various factors. Based on the mathematical evaluation model, the practical application of total quality management in the enterprise environment is studied. It is concluded that comprehensive fuzzy evaluation is used to evaluate and solve the unclear boundary of some network courses indicators and inaccurate fuzziness. The enterprise´s internal and external environment is summed up, which is focused on the enterprise evaluation system. In the detailed evaluation, indicators of improvement and maintenance are introduced in decision-making, which is indispensable is the completion of evaluation. The enterprise is based on the actual situation on the quantitative indicators of the business process and the quantitative data is processed and computed. Based on complex computation of the large amount of data, the results are deeply analyzed.
Keywords :
business data processing; decision making; fuzzy set theory; quality management; statistical analysis; business process; decision-making; enterprise environment; enterprise evaluation system; fuzzy evaluation index system; mathematical evaluation model; network course indicator; quantitative indicators; statistical methods; total quality evaluation system framework; total quality management; Civil engineering; Continuous improvement; Decision making; Fuzzy systems; Information management; Innovation management; Mathematical model; Quality management; Technological innovation; Total quality management; comprehensive fuzzy evaluation; evaluation index system; total quality management;
Conference_Titel :
Information Management, Innovation Management and Industrial Engineering, 2009 International Conference on
Print_ISBN :
978-0-7695-3876-1
DOI :
10.1109/ICIII.2009.18