Title :
Business Intelligence and Business Process Management in Banking Operations
Author :
Katarina Curko;Mirjana Pejic Bach;Goran Radonic
Author_Institution :
University of Zagreb, Faculty of Economics, Department of Business Computing. kcurko@efzg.hr
fDate :
6/1/2007 12:00:00 AM
Abstract :
Success of banking operations is strongly correlated with the quality of customer relations and efficacy of banks processes. Banks seek means for efficient analysis of vast amount of gathered data from their IT systems. They are exploiting business intelligence (BI) technology to analyze every aspect of their data to understand behavior of their clients, striving to satisfy client´s needs, in an endless race for a competitive advantage in the market. The intention of this paper is to review and discuss the most significant applications of business intelligence in banking as well as point to new technology trends that will affect bank´s development.
Keywords :
"Banking","Bismuth","Data mining","Data analysis","Warehousing","Risk management","Business","Financial management","Pattern analysis","Costs"
Conference_Titel :
Information Technology Interfaces, 2007. ITI 2007. 29th International Conference on
Print_ISBN :
953-7138-09-7
DOI :
10.1109/ITI.2007.4283744