Title :
Definition and Evaluation of Penalty Functions in SLA Management Framework
Author :
Jacek Kosinski;Dominik Radziszowski;Krzysztof Zielinski;Slawomir Zielinski;Grzegorz Przybylski;Pawel Niedziela
fDate :
3/1/2008 12:00:00 AM
Abstract :
The paper presents an analysis of the possibilities of defining penalty functions to be used in SLA management frameworks. As a basis for the analysis, a brief survey of metrics used in SLA contracts is presented. Next, several definitions of penalty functions are proposed. The definitions are then analyzed in context of embedding them in a working SLA management framework.
Keywords :
"Availability","Contracts","Condition monitoring","Delay","Conference management","Technology management","Time measurement","Paper technology","Telecommunication services","Performance evaluation"
Conference_Titel :
Networking and Services, 2008. ICNS 2008. Fourth International Conference on
Print_ISBN :
978-0-7695-3094-9
DOI :
10.1109/ICNS.2008.32
