Effects of adaptivity and other external variables on mobile service adoption

This paper explores user interface between user and information systems in system adoption. Acceptance of a system is defined as a function of perceived usefulness and perceived ease of use. There are several external variables that have an impact on perceived usefulness and perceived ease of use. Therefore the content and interface design of every single application should be addressed accordingly to enhance users intention to use the system. The paper proposes that adding adaptive features into systems may be one of the approaches to address this phenomenon. We identified external variables including adaptive behavior impacting acceptance of mobile reservation system through three prototypes.