Title :
A broadband network fault distribution model
Author :
Zeljko Deljac;Robert Mostak;Matija Razem
Author_Institution :
HT-Croatian telecommunications, Zagreb, Croatia
Abstract :
Growth of the telecommunications market brings more and more types of broadband services, and also the total amount of users who use broadband services is growing. All of this leads to increasing number of user interference, which may be caused by various reasons. Among the most common causes of errors may be faults in the access network, the failures of the customer equipment, errors in the core network, errors in the access devices, etc. For the telecom operators it is very important to well manage the removal of those errors, because the quality of customer services depends on it. This article deals with the exploration of the most common error places and describes time distribution appearing of these errors. As part of this work was created the fault generator, which tries to truly predict the appearance of user interferences. Generator is modeled by using the method of Fourier series and a Quantile function.
Keywords :
"Broadband communication","Interference","Quality of service","Telecommunications","Packaging","Quality management","Availability","Electronic mail","Customer service","Fourier series"
Conference_Titel :
Software, Telecommunications & Computer Networks, 2009. SoftCOM 2009. 17th International Conference on
Print_ISBN :
978-1-4244-4973-6