DocumentCode :
3636887
Title :
Formal modeling business management of public telecommunication network
Author :
Darko Markulin;Marijan Kunštić
Author_Institution :
Service Management and Customer Operations Department, HT d.d., Kupska 2, 10000 Zagreb, Republic of Croatia
fYear :
2010
Firstpage :
300
Lastpage :
304
Abstract :
This paper presents one of the possible ways of a formal modeling business management of the public telecommunication network. Like a tool which could be used in design of business management model has to present business processes precisely and unambiguously. Model has to contain all elements which are needed to describe system business support and its role in business management. Formal methods which will be examined in modeling are diagram-based methods (UML, SDL, Petri Nets). Formal model has to simulate business processes, data flow through the systems which are part of network management and data flow to network elements which are configured. Model has to define needed data for employees who are participants in business process too. Final, if none of formal methods gives satisfying results it is needed to define in which direction research has to go to get an adequate formal model.
Keywords :
"Telecommunication network management","System buses","Telecommunication services","Environmental management","Business continuity","Computer network management","Customer relationship management","Analytical models","Computer networks","Telecommunication computing"
Publisher :
ieee
Conference_Titel :
MIPRO, 2010 Proceedings of the 33rd International Convention
Print_ISBN :
978-1-4244-7763-0
Type :
conf
Filename :
5533333
Link To Document :
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