Mobile Learning & Commuting: Contextual Inquiry and Design of Mobile Scenarios

This article presents a study carried out on the user-centred design of mobile applications for on-line learning via in-depth interviews of students and ethnographic observations of their commuting context. The objective of the research is to understand the needs and requirements of students who undertake on-line learning and use their commuting time to study or do learning-related tasks. Via the content analysis of the collected data, the tasks students carry out in mobile contexts are examined identifying problems and needs, this analysis is used to build m-learning application scenarios based on the requirements of potential users.