Abstract :
Knowledge intensive work can be distinguished in different knowledge maturity phases. These phases can be expressed in form of processes, semantics or rules. When applying a business process oriented view — where knowledge is required to perform certain tasks — such mechanism can be used to develop a so-called knowledge conveyer belt, where knowledge is provided to the knowledge worker in a similar way like material is provided in a production belt. This paper introduces a knowledge conveyer as a realisation framework for process-oriented knowledge provision considering different knowledge maturity phases. This approach enables a business and knowledge alignment by applying smart mechanisms and keeps the “human in the loop”. Samples of research and commercial projects are mentioned to show the applicability of this knowledge conveyer belt approach.
