Service Modeling: A Model Based Approach for Business and It Alignment

Service modeling became important in the recent years, due to successful uptake of the SOA based environments and business models, pushed forward by overall growth of the service sector as a leading part of the worldwide economy. Service modeling gained importance based on the requirement to better understand, define and control the services as basic building blocks of the SOA based environments. This paper proposes a model driven approach on how the Business and IT alignment in the service life cycle can be supported by introducing knowledge technologies for service models. The model based approach is presented by first introducing the conceptual research challenges for integrated modeling methods, followed by the overview of the prototypic implementation of the service modeling platform and concludes with a demonstration in the HPC-based HLRS use case.