Title :
Formalized approach for managing IS-enabled organizational transformation
Author :
Yury Kupriyanov;Victor Taratoukhine
Author_Institution :
School of Business-Informatics, National Research University Higher School of Economics, Moscow, Russia
Abstract :
With this paper authors present the formalized approach for managing IS-enabled organizational transformation based on the adaptation of House of Quality technic. The provided approach uses fuzzy sets and multi-criteria decision-making methods to quantify relations between business benefits and organizational change management measures in order to support designing rational set of organizational change management measures during information system implementation project under cost- and time-constraint conditions.
Keywords :
"Quality function deployment","Information systems","Information technology","Artificial intelligence","Fuzzy sets","Decision making"
Conference_Titel :
Fuzzy Information Processing Society (NAFIPS) held jointly with 2015 5th World Conference on Soft Computing (WConSC), 2015 Annual Conference of the North American
DOI :
10.1109/NAFIPS-WConSC.2015.7284192
