Context maps-classifying contextual influence for decision support system design

■ The Problem ■ What is context■ How do we bound it? ■ Hollnagel´s Contextual Control Modes ■ The Objectives ■ Create a methodology for engineers to systematically account for varying context in DSS design ■ Systematically construct realistic scenarios using environmental context ■ The Solution ■ 4 Step Methodology to translate user narratives into experimental scenarios