Accessible and Inclusive Mobility for All with Individual Travel Assistance -- Aim4It

Public transportation is a main factor for a reliable mobility in urban and rural areas. Every user group and their specific requirements have to be considered during planning and realization of public transportation services. Hence public transport operators have to ensure a barrier-free public transportation service. Certainly this barrier-freeness still is not realized for every user group, due to the high complexity of public transportation systems. Therefore this paper focuses on a comprehensive Systems Engineering-based approach to handle complexity for development of a new individual travel assistance and its integration into existing background systems of public transport operators. This approach is based on several use-cases. One use-case will be focused on for an exemplary system introduction.