Benefits of knowledge acquisition systems for management. An empirical study

The main objective of conducting this study is to shed light on the benefits and role of data warehouse (DW) as a source of knowledge acquisition in enhancing the process of decision-making. It is believed and assumed that meaningful and significant information can be acquired from DW which provides valuable knowledge to support business process and decision-making. The theoretical assumptions are supported by the results of a questionnaire survey, which was conducted on top management of Jordanian firms. The questionnaire was developed based on the findings from related literature and other related research questionnaires. Over 250 firms, which were listed on Amman Stock Exchange (ASE) at the time of data collection, were involved in the survey. The researchers arrived at scores of significant and remarkable results regarding DW and its benefits and role in enhancing the process of decision-making. In general, the respondents had a positive attitude towards the use of DW.