Untangling the Complexity of Connected Health Evaluations

Societal changes are forcing us to reconsider how healthcare is delivered. Connected Health, which involves the application of ICT to support healthcare delivery, is an emerging trend in this space. A robust evaluation technique that considers the impact of Connected Health on society is a vital enabler for this growing area. For this reason, we developed an exploratory framework for the evaluation of Connected Health solutions. Our framework, which is built upon the Information Systems Success Model, was developed after having critically appraised the findings of earlier health information system evaluation studies. We identity the primary stakeholders and address their assessment needs from a multi-perspective viewpoint, for example effectiveness and efficiency. In this paper, we outline the framework and report on its application to a Connected Health solution for primary care based dementia patients in Ireland.