Understanding networked collaboration: Fields and patches of interactions

The increased complexity in Product Service Systems development goes hand in hand with complex heterogeneous networks. A Human-Centred Design approach has been taken to understand such networked collaboration and to develop a framework having user-experiences guiding communication and collaboration among parties. The current work elaborates on the development of a framework for networked collaboration inspired by literature research of Actor Network Theory and Boundary Objects as well as insight gained in case studies and workshops. Iterative design of the framework has led to a `landscape of interactions´. This landscape is applied as means to understand the networked collaborations and the designating of tools for designers in Product-Service System development.