How to emphasize the ‘living’ part of Living Lab projects?

Living Labs are a new-born user-centred design approach. It´s distinguished from the others by four principles - realism, spontaneity, continuity and empowerment - which represent the `living´ dimension of Living Labs but which are difficult to realise practically. This article proposes a list of hypotheses to reach these principles and focuses on how to develop four of these hypotheses at an operational level in one specific project. Our findings show the importance of users´ physical immersion in real life environment, quality of experience in boundary objects building and ICT employment in behaviour analysis.