• DocumentCode
    3717507
  • Title

    Analysis of star ratings in consumer reviews: A case study of Yelp

  • Author

    Maruthi Prithivirajan;Vivian Lai;Kyong Jin Shim;Koo Ping Shung

  • Author_Institution
    School of Information Systems, Singapore Management University, Singapore
  • fYear
    2015
  • Firstpage
    2954
  • Lastpage
    2956
  • Abstract
    This paper presents an analysis of star ratings in consumer reviews in Yelp, an online social platform for sharing consumer reviews about local businesses. In particular, we analyze consumer reviews about food businesses. We analyze how well or poorly the star ratings (on a scale of one star to five stars) associated with these reviews tally with the sentiment derived from the textual portion of the consumer review.
  • Keywords
    "Business","Industries","Media","Big data","Filtering","Conferences"
  • Publisher
    ieee
  • Conference_Titel
    Big Data (Big Data), 2015 IEEE International Conference on
  • Type

    conf

  • DOI
    10.1109/BigData.2015.7364134
  • Filename
    7364134
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=3717507