Social networks in smart cities: Comparing evaluation models

The aim of this paper is to identify and compare the evaluation models for social networks (SN) that can be installed in or utilized by a smart city. Evaluation purposes concern SN either selection or performance measurement. In this order, this paper investigates the SN domain with regard to the smart city. More specifically, it uses literature findings in order to demonstrate how SN can be evaluated in respect to the smart city and alternative model choices are discovered. Finally, it follows a multi-criteria decision making process with the contribution of smart city experts in order to conclude on the optimal evaluation model.