Title :
The construction of satisfaction model of government information disclosure
Author :
Haiyan Zhang; Liping Shao
Author_Institution :
School of Economics and Management, Beijing Jiaotong University, 100044, China
fDate :
7/1/2015 12:00:00 AM
Abstract :
Along with the thorough development in the construction work of service “oriented government” in our country, the government pays more and more concern on the public satisfaction on the government information disclosure service. The satisfaction model of government information disclosure has important significance on the assessment of the implementation of government information disclosure and putting forward the counter measures. This paper focuses on the construction of satisfaction model of government information disclosure. On the basis of previous studies and combining with theories related to satisfaction and structural equation, the paper analyzes the factors affecting public satisfaction and their relationships. Eventually the satisfaction model of government information disclosure is proposed.
Keywords :
"Government","Mathematical model","Customer satisfaction","Analytical models","Information services","Economics","Indexes"
Conference_Titel :
Logistics, Informatics and Service Sciences (LISS), 2015 International Conference on
DOI :
10.1109/LISS.2015.7369687