Relational embeddedness impacts on service innovation performance: The mediating role of network competence

Based on a survey of 243 service providing enterprises in South China, this study investigates the effects of relational embeddedness and network competence on service innovation performance respectively, the mechanisms by which network competence mediates the relationship between relational embeddedness and service innovation were also discussed. Results show that both relational embeddedness and network competence are positively related to service innovation performance; network competence has a fully mediating effect on the relationship of relational embeddedness and service innovation performance.