DocumentCode :
3728616
Title :
Images processing of facial expression to predict the customer opinion towards a product
Author :
Anneke Annassia Putri Siswadi;Adang Suhendra;Astie Darmayantie
Author_Institution :
Dept. Information Technology, Gunadarma University, Depok, Indonesia
fYear :
2015
Firstpage :
109
Lastpage :
112
Abstract :
Product images in market could be depend on customer opinion towards the product. The customer opinion describes the customers´ needs, therefore before the product is launched to public, it could be important to have customer observations in order to know what kind of product that customers´ needs. A method to find the customers´ needs is learning the costumer behaviours through their visual respons such as facial expression from the input of product´s visualization. This research implements digital image processing to predict customers (as users) opinion, whether they like or dislike the product based on user´s facial expression and user focus. The images of face features and skin are sparated using brightness segmentation and determining the keypoints for each face features. The sequeence of keypoints movement predicts user facial expression and user focus. The combination of these results gives an output for user opinion prediction.
Keywords :
"Information and communication technology","Decision support systems"
Publisher :
ieee
Conference_Titel :
Information & Communication Technology and Systems (ICTS), 2015 International Conference on
Print_ISBN :
978-1-5090-0095-1
Type :
conf
DOI :
10.1109/ICTS.2015.7379881
Filename :
7379881
Link To Document :
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