Integral supply chain performance management system design and implementation

“Supply chain versus supply chain” is the new mantra for contemporary competitive businesses. To reach the desired competitive advantage and sustainability, companies are acknowledging the importance of supply chain management (SCM) and the benefits of improving it by a performance management system (PMS). Since one cannot manage without measure, a performance measurement system (PMeS) is a basic requirement for any PMS. Combining SCM and PMS into a supply chain performance management system (SCPMS) should enable enterprise quest in becoming business differentiators. There is a large gap in literature when it comes to merging these two concepts into the SCPMS, so this research aims at bridging this gap, providing a case study within the high tech industry. A SCMPS framework is developed, together with a supply chain performance measurement system (SCPMeS) and the intent is to create awareness for further validation and development. This research is still in an exploratory level and will be followed by an implementation period in a high tech industry firm.