SCM Logistics Scorecard: A simplified benchmarking tool for supply chain operational performance

This research intends to introduce SCM Logistics Scorecard (LSC) as a simplified benchmarking tool based on self-evaluations of SCM operational performances. By utilizing LSC, SCM operational performances in different East Asian countries, namely, Japan, China and South Korea were investigated. The scores of assessment items in LSC were compared among countries. Subsequently, a factor analysis was conducted in order to identify significant influential factors that represent the operational performance of SCM in each country. Similar structure has been extracted in these three East Asian countries and from Japanese data, it has been verified that IT is necessary, but not sufficient to lead to enhanced corporate financial performances such as return on assets (ROA), cash flow and inventory turnover.