A study of reverse logistics practices: A case study of the computer parts industry in Thailand

The return of end of life products and waste is becoming an important logistics activity due to increasing environmental awareness and government legislation. The main aim of this research is to investigate current process and activities of reverse logistics practices in the computer parts industry of Thailand. Five groups of manufacturers are case studies of this research in which in-depth interviews and unstructured questionnaires are used to discover the current situation, process and activities under reverse logistics practices. The results of the research, interesting situations, problems and directions of the reverse logistics of the computer parts industry were found. The results presented in this research will help researchers and practitioners understand more about reverse logistics practices in the computer parts industry of Thailand and could be a guideline for further research in the computer parts industry and other related industries.