Title :
Nurturing a high-performance work force: good idea, but how do we measure progress?
Author :
Coleman, Garry D. ; Costa, Joseph ; Graham, Ralph E. ; Haston, Lyndon
Author_Institution :
Tennessee Univ. Space Inst., Tullahoma, TN, USA
Abstract :
The US Air Force\´s Arnold Engineering Development Center (AFDC) has a strategic objective "to nurture a high-performance work force". A multi-criteria measurement system, the Center\´s Human Resource Index (CHRI), was developed to measure progress on this objective. This paper describes the index, its evaluation and refinement, and lessons learned after two years of use
Keywords :
human resource management; personnel; Center´s Human Resource Index; US Air Force; high-performance work force; multi-criteria measurement system; personnel management; Aerospace testing; Current measurement; Energy measurement; Force measurement; Ground support; Human resource management; Jacobian matrices; Maintenance; Particle measurements; Space technology;
Conference_Titel :
Management of Engineering and Technology, 2001. PICMET '01. Portland International Conference on
Conference_Location :
Portland, OR
Print_ISBN :
1-890843-06-7
DOI :
10.1109/PICMET.2001.952220
