A framework for the design of world-class reliability through advanced management technology

The paper is based on an ongoing research programme designed to identify how the concept of advanced management technology (AMT) techniques can be made more relevant to achieve world-class reliability (WCR). The question in this paper is which problems the management of manufacturing may encounter when it wants to organise the WCR management of the professional manufacturing more systematically. These problems such as, determining reliability norms, developing a reliability management methodology, the demonstrability of reliability in the professional manufacturing. The paper uses a case study to illustrate its findings based on company experiencing both rapid growth and increasing international competition